← Back to Routence

Privacy Policy

Last updated: March 2026

1. Data Controller

Kras-Trans Sergiusz Krasnopolski (NIP: PL7262662303), Trzcinowa 14/11, 91-495 Lodz, Poland ("we", "us") operates the Routence platform.

2. Data We Collect

We collect: account information (name, email, company), fleet data (vehicle positions, routes, orders), usage analytics, and technical logs. GPS data is collected in real-time for fleet tracking purposes.

3. Legal Basis (GDPR)

We process data based on: (a) contractual necessity for service delivery, (b) legitimate interest for platform improvement, (c) consent for marketing communications.

4. Data Storage

Data is stored on AWS infrastructure in the EU region. We use encryption at rest and in transit (TLS 1.3). Database backups are encrypted and retained for 30 days.

5. Data Sharing

We do not sell personal data. Data may be shared with: AWS (infrastructure), Cloudflare (CDN/security), payment processors, and as required by law.

6. Your Rights

Under GDPR you have rights to: access, rectify, erase, port, and restrict processing of your data. Contact [email protected] to exercise these rights.

7. Cookies

We use essential cookies for authentication and session management. Analytics cookies are used with your consent.

8. Contact

Data Protection inquiries: [email protected]